SHIPPING POLICY

Order Processing

J.Kelly graphic tees are made to order. Please allow time for your order to be produced and prepared for shipment before it leaves our fulfillment facility.

Most orders are processed within 2–5 business days. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

Shipping

We currently ship within the United States only.

Shipping rates and available delivery options are shown at checkout. Delivery times shown at checkout are estimates and begin after your order has been processed.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Multiple Shipments

Items within the same order may occasionally ship separately. If this happens, you may receive multiple tracking numbers. You will not be charged additional shipping fees because an order is divided into multiple shipments.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at support@jkelly.us.

Once an order has entered production or shipped, we cannot guarantee that the shipping address can be changed.

Lost, Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@jkelly.us with your order number and photos of the issue so we can review it and help resolve the problem.

If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location and with household members or neighbors. If the package still cannot be located, contact us and we will assist where possible.

Questions

For questions regarding your order or shipping, contact us at support@jkelly.us and include your order number when applicable.